Mission Statement
We will continue to solve transportation dilemmas for our customers by providing modern, reliable vehicles at affordable prices with no hidden extras.
Vision Statement
Our Vision is to be Cumbria’s first choice for vehicle rental, we want to build lasting partnerships with our customers through the dedication of our employees and management.
Value Statement
These are the core values which inspire all of our business activities, and drive our employees on to make Cumbria Vehicle Rentals a company you can rely on:
Honesty
- We will be honest in all our dealings with customers, suppliers and staff to build strong bonds based on trust.
- The prices which we quote for vehicle rental will be the prices we charge, we do not believe in the practice of hidden extras.
Quality
- We recognize the customer as the driving force behind our continued success and will continue to put their interests first.
- We will strive to tailor the rental service we offer to suit each customers individual requirements.
- We will source-out the latest vehicles which are cosmetically and mechanically desirable to our customers.
Respect
- We will treat customers and fellow employees with consideration in order to nurture a culture of respect within our industry.
- We will listen to the opinions of our customers and employees and encourage feedback in order to help us to keep improving the service we provide.
Teamwork
- We will promote a sense of togetherness in our work and encourage employees to work together to achieve our objectives as a business.
- We will work together with our customers in order to provide the best service and quality possible and ensure each customer receives the best experience.
What Our Customers Say
"Excellent Service, Very Friendly Staff, I couldn't fault anything", Mrs J. Ramage , Workington.
"We have used Cumbria Vehicle Rentals since the year 2000 and continue to be impressed with how they cope with our demands", Local Engineering Company.
"I cannot fault the service!! You have a courteous and pleasent staff", Joe Milburn, Loweswater.